Help page.Support you during the process.

We can support you during the process.
We will check the status of your application directly with JPS and resolve it.

  • Fee: 30,000 yen (20% tax refund only: 25,000 yen)
  • Depending on the case, the fee will be paid in advance.

If you would like our support,
please contact us using this form.
After that, We will contact you for specific procedures.

What is your problem?

Please check the options below.

Your Full Name


Date of departure from Japan

Bank name

Bank account number (Your own account)

Bank Swift Code

1. Reference documents

Please attach the reference documents. If you have these docs, please attach it.

・Pension Decision Notice(脱退一時金 決定通知書)

・Returned documents from JPS

・A copy of the pension application form

・Other documents related to the pension




Please submit your photo page and the stamp page from when you left Japan.

・Your photo page


・exit stamp page

3. Zairyu card

Please submit your zairyu card. (front and back sides)

Please make sure the home address on the card is your last home address in Japan.

If different, please provide additional information in the comment box below.

・Your zairyu card (front side)

・Your zairyu card (back side)

4. NENKIN TECHO(Blue Book)

Please submit a copy of the page with your nenkin number.

-If you don’t have a blue book, please let us know the Nenkin Number, or name and address of the company you worked via comment box below.


・NENKIN-TECHO (number page)

5. Account certificate

Please submit the certificate of your bank account. Account name must be your own account

Please make sure that bank name, branch name, and account number are clear.

Note: YUCHO Bank cannot be specified.


・Account certificate (your own account )


・If I receive the lump-sum withdrawal payment, my pension records in Japan will disappear.

・All information and documents I have submitted are true.

・If there is unpaid tax, it may be offset against the refund.


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Once we receive your document, we will always reply within one business day.
If you do not hear from us, please contact us.

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