I worked in Japan a bit more than a year and left the country in July 2023. As I am not very good at bureaucratic procedures and I don’t speak Japanese I was looking for easier ways to get my pension money back. I found this website via Google and sent a request to Hirano-san. He explained in a simple language what documents I need and what would be the steps. I sent the required papers via email (no need for paper versions) and that was it! Today (November 16, 2023) I received a decision and got a bank transfer. In just over 4 month I got my money back. Once again, I didn’t do anything except for providing the required documents via email. I am still surprised how smooth it went and how easy it was for me. So surprised that I wanted to leave a review for anybody who might be hesitating 🙂 Go for it, it is super easy.

The process was really simple with Nenkin Refund. Forms were straightforward and it was really easy to communicate with them over email with questions and timelines etc. Would recommend using their services for a simple and hassle free way to withdraw your Japanese pension.

You guys are amazing. Thank you for helping in my 20% tax refund.

I contacted Nenkin Japan before I left Japan to figure out the procedure and required documents, the support I received was extremely helpful and cleared any doubts I had with the process. Not only was it helpful but the representative was polite and very professional.

After returning to my home country, all I had to do was fill up an application form, include the relevant documents required and sit back and relax as Nenkin Japan handled everything else for me.

They sent me regular emails informing me of the status of the procedure and without fail they completed and delivered their promise on time.

It was a very satisfying and hassle free experience and I would recommend Nenkin Japan to anyone without fear.

A job very well done. Thank you.

I was so impressed with Nenkin refund. I filled out the paperwork as requested and then just sat back and waited. The refund came through much faster than I thought and was sent to my account in the US without any problems. I am absolutely overjoyed with the service! They also emailed me every step of the way to keep me informed. Definitely recommend!