Hirano-san was really professional during the whole process. He answered all my questions and was very helpful. He also gave updates every time.

I was so worried about going through the paperwork to get the pension back but the team made it really easy and and if there was ever any information missing they would explain really well exactly what they needed

I found this service on Google and got the best response. My pension tax exemption was handled in a good manner in a short time. I recommend to foreigners who are returning from Japan to use this service.

I want to show my total gratitude to Hirano san’s help, everything went perfectly and I was very happy with his work, thank you

I’d been trying to arrange my pension refund for almost a year and a half – first by myself, then using a third party when I realised how challenging it is while living abroad. Other companies were very strict about submitting my paperwork, however Mr Hirano was extremely helpful and accommodating, allowing me to process my refund painlessly. I couldn’t recommend this service enough! When I applied, I was worried due to the lower number of reviews, which is why I am here writing to hopefully convince others that this is definitely the best Nenkin service I’ve experienced by a mile!